Legal

Terms of Use

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Effective 27 August 2026

These Terms of Use (“Terms”) form a contract between you and the operator of STORAQ (“we”, “us”). By creating an account, installing a build from get.storaqapp.com, or calling the API at storaqapp.com, you agree to these Terms and to the Privacy Policy, Cookie Policy, EULA, and Acceptable Use Policy.

1. The service

STORAQ provides software for store operations and an online marketplace: catalogues, orders, chat, subscriptions, and related tools. Features may differ by platform, country, and account type. We may change, suspend, or discontinue a feature with notice when the law requires it.

2. Eligibility

You must be old enough to form a binding contract in your country and able to accept these Terms. If you use STORAQ for a business, you confirm you have authority to bind that business.

3. Accounts

You are responsible for the credentials on your account and for activity that occurs under them. Tell us promptly if you believe an account was used without permission. We may refuse, suspend, or close an account that violates these Terms or the law.

4. Stores and listings

Merchants are responsible for the accuracy of prices, stock, taxes, delivery promises, and product descriptions. Shoppers are responsible for the information they submit at checkout. STORAQ is not the seller of goods listed by independent stores unless we say so in writing for a specific transaction.

5. Fees

Some features require a paid plan, sponsorship, or points. Posted prices exclude taxes unless shown otherwise. We may change future prices; a change does not alter a term already paid through unless the law says it must.

6. Acceptable use

You must follow the Acceptable Use Policy. You may not probe, scrape, or overload the service, impersonate others, or use STORAQ to commit fraud.

7. Intellectual property

The apps, site design, trademarks, and documentation belong to us or our licensors. You receive a limited licence described in the EULA. You keep ownership of content you upload; you grant us a licence to host and display it as needed to run the service.

8. Disclaimers

The service is provided “as is”. We do not promise uninterrupted operation, perfect stock data, or that a third-party store will fulfil an order. To the extent the law allows, we disclaim implied warranties of merchantability and fitness for a particular purpose.

9. Liability

To the extent the law allows, we are not liable for indirect, incidental, or consequential damages, or for lost profits, data, or goodwill. Our aggregate liability for a claim relating to the service is limited to the fees you paid us for the service in the three months before the claim, or fifty US dollars, whichever is greater. This does not limit liability that cannot be limited by law, including fraud or personal injury.

10. Indemnity

You will defend and indemnify us against claims arising from your content, your store’s goods or services, or your breach of these Terms, except to the extent we caused the claim.

11. Termination

You may stop using STORAQ at any time. We may suspend or end access if you breach these Terms, if we are required to by law, or if we discontinue the service. Sections that by their nature should survive (including 7–10 and 12) remain in force.

12. Law and disputes

These Terms are governed by the laws that apply at the operator’s principal place of business, without regard to conflict-of-law rules. Courts in that place have exclusive jurisdiction, except that either party may seek injunctive relief in any court of competent jurisdiction. If a court finds a clause unenforceable, the rest remains in effect.

13. Changes

We may update these Terms. The new version applies after we post it here, or later if the law requires advance notice. Continued use after that date is acceptance.

14. Contact

Legal notices: legal@storaqapp.com. Support: support@storaqapp.com.