STORAQ
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STORAQ / 03

Thermal receipts, PDF exports and controlled refunds

Keep a receipt trail from the first counter sale to the next customer question.

Create a sale in STORAQ, print a thermal receipt or export a PDF, and return to the transaction when a customer needs help. Receipt appearance and available branding options depend on the store configuration and plan.

Refund workflows are tied to recorded items and permissions. Supported online-order returns select quantities, verify the cashier approval PIN and update the transaction and stock records. Recording a refund in STORAQ does not itself transfer money through a bank or card provider.

How the workflow fits together

  1. Complete a sale and review the itemized receipt.
  2. Print or export using the installed app and your configured equipment.
  3. For an eligible return, select the items, verify access and record the approved quantities.

Common questions

What does the receipt playground show?

Create a sample sale, open Receipts and inspect its total and sync state. You can download a text receipt or try an owner-approved sample refund.

Does a sample refund change inventory?

Yes, in the browser model the returned sample quantities go back into stock and the sample sales report updates. No real payment is made.